Opsware: water water everywhere, not a drop to drink…

November 15th, 2006

I was with the VP of Operations of a Global Fortune 500 company which had just deployed Opsware on thousands of end-points. Opsware is a provisioning system which can be used to push patches, updates etc. Like most other provisioning systems, such as BladeLogic, Radia (HP), it also keeps track of “known” good state and reports when deviations happen from it.

The company liked opsware as a deployment engine. It had simplified thier life considerably. But it had complicated thier life considerably when it came to reconciling change with the change tickets.

The VP mentioned that there was no easy way to integrate the two systems. Also the volume of change which was bieng reported by Opsware was so large that it made their earlier procedures which were manual just infeasible.
Opsware had taken them almost a year to rollout and they wanted to quick fix to this problem. Has anyone else seen this problem? Have any suggested solutions?

Entry Filed under: Change Control

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